Privacy Policy

1. Data We Collect

• Account data: email, password hash, contact name, country, company name, and job title.
• Inquiry data: products, quantity, remarks, and other details submitted through cart inquiry or custom RFQ forms.
• Communication data: messages and email verification records.
• Technical data: IP address, page URL, referral URL, browser/user agent, visit time, and related access logs.

2. How We Use Data

• Provide account registration, sign-in, and account management features.
• Process and respond to product inquiries and RFQ requests.
• Improve site performance, content quality, and service reliability.
• Protect platform security, prevent abuse, and investigate suspicious activity.
• Comply with legal obligations and lawful requests from authorities.

3. Legal Bases (where applicable)

Depending on your location, we process personal data based on one or more of these legal bases: contract performance, consent, legitimate interests, and legal compliance obligations.

4. Sharing and Disclosure

We do not sell personal information. We may share data with service providers that support hosting, email delivery, analytics, security, and infrastructure operation. These parties are required to process data only for agreed purposes and with appropriate safeguards.

5. International Transfers

Your information may be processed in countries outside your own. Where required, we apply reasonable contractual and technical safeguards for cross-border processing.

6. Data Retention

We keep personal data only as long as necessary for inquiry handling, account operation, business records, legal obligations, and dispute resolution. When no longer required, data is deleted or anonymized within a reasonable period.

7. Your Rights

Depending on applicable law (such as GDPR or CCPA/CPRA), you may have rights to access, correct, delete, restrict, or object to certain processing, and to request a copy of your personal data. You may also request details about categories of personal information collected and disclosed.

8. Cookies and Similar Technologies

We may use essential cookies/session technologies to maintain login status, security protections, and core website functionality. Some analytics features may also use similar technologies for performance insight.

9. Security Measures

We apply reasonable administrative, technical, and organizational measures to protect personal information. No internet transmission or storage system is fully secure, so absolute security cannot be guaranteed.

10. Children's Privacy

Our website and services are designed for business use and are not directed to children under 16 years old. We do not knowingly collect personal information from children under 16.

11. Policy Updates

We may update this Privacy Policy from time to time. Material updates will be published on this page with a revised effective date/version.

12. Contact

For privacy-related requests, contact: info@linksrobo.com
Address: Hangzhou, China